User Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you use Desert Nights. We take your privacy seriously and set out here what data we hold, why we use it, who we may share it with and how you can manage your information. This notice applies to players accessing our services from the United Kingdom.

Types of data we collect

We collect several kinds of information to operate the site and provide our services effectively. That information falls into three broad categories: personal data, technical data and transactional data.

Personal data

Personal data is information that identifies you directly or indirectly. This includes name, date of birth, contact details (email address, telephone number), postal address and identity documents provided for verification. We also record account credentials such as username and password.

Technical data

Technical data covers device and connection information. This includes IP address, browser type, device identifiers, operating system, language settings and pages visited. We use this information to maintain the service, improve performance and detect fraud or abuse.

Transactional data

Transactional data relates to your activity with us. This includes deposits and withdrawals, payment method details (where necessary for processing), game activity, bets and wins, support interactions and any correspondence you send to us.

How we use your information

We use collected data to provide and manage your account, process payments, verify identity, prevent fraud, comply with legal obligations and deliver customer support. Technical and usage data is used to improve the site, personalise your experience and maintain security. We may also use contact details to send important service messages and updates about changes to terms or this privacy policy.

Data protection practices

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or alteration. This includes encryption for financial transactions, access controls for staff and routine security reviews. While we aim to keep your information secure, no online system is completely risk-free.

Cookies and tracking technologies

We use cookies and similar tracking technologies to remember account preferences, analyse site usage and support essential functions such as logging in and managing sessions. Where required, we will obtain consent for non-essential cookies and provide options to manage your cookie settings within your browser or account.

Access, correction and deletion of data

You have the right to access the personal data we hold about you and to request correction if it is inaccurate. You may also request deletion of your account and personal data, subject to any legal or regulatory requirements that require us to retain certain records. To make a request, contact our privacy team using the details below.

Information sharing and third parties

We may share information with third-party service providers who assist with payments, identity verification, customer support, analytics and fraud prevention. We require such providers to process personal data in accordance with this policy. We may also share information where required by law or to protect our rights and the security of our users.

Privacy policy updates

We may update this policy from time to time. Material changes will be notified through the site or by email. Continued use of our services after changes indicates acceptance of the revised policy.

If you have questions or wish to exercise your rights, please contact us at [email protected].